Lumika / BDC + Connectors

Every conversation.
One intelligent system.

Lumika is the common space for two focused products: BDC runs client conversations as real operational work, while Connectors makes every communication channel reusable across products and industries.

Conversation surfaceMessengerInstagramWhatsAppTelegramSMS / MMSVoiceEmail

01 / The idea

Make intelligence useful where work actually happens.

A client should not have to repeat themselves because they changed channels. A product team should not have to rebuild OAuth, webhooks, retries, and policy rules for every provider. Lumika solves both sides of that problem.

01
Live product

Lumika BDC

The operating desk for automotive client conversations.

BDC brings AI agents and human teams into one workspace for inbound response, follow-up, appointments, and outcomes—without replacing the systems an automotive business already runs.

  • Automotive client, lead, and inventory context
  • AI and human work in one operating desk
  • Follow-up, appointments, and outcomes
  • Existing CRM and DMS workflows stay intact
See the BDC product
02
Independent service

Lumika Connectors

One conversation layer for any client system.

A separately deployable, domain-neutral service for messaging, text, voice, and email. Integrators use one versioned contract while Connectors owns the differences between providers.

  • Provider authorization and hosted onboarding
  • Verified webhooks and normalized events
  • Conversation history and delivery state
  • Channel policy checks before every send
See the Connectors platform

Prepaid launch pricing: $0.005 per message and $0.02 per basic call start. $10 starter credit on verified signup; no subscription. Provider fees and activation requirements are separate.

Pricing, balance rules & account availability

02 / The relationship

Separate responsibilities. A stronger whole.

BDC remains focused on the automotive workflow. Connectors stays free of automotive concepts, so the same communication foundation can serve other Lumika products and independent client systems.

Provider layerChannels

Meta, Telegram, Twilio, and dedicated email

Reusable layerConnectors

Identity, events, history, sends, and provider policy

Product layerBDC + client systems

Domain workflows, agents, teams, and outcomes

03 / Built to last

Product boundaries people can trust.

  1. 01
    Client data stays isolated

    Every app, client tenant, connection, and conversation has an explicit owner.

  2. 02
    Policy is part of delivery

    Conversation state and provider windows are checked before an outbound send.

  3. 03
    Reuse without domain leakage

    Connectors knows communication. Each client system keeps its own business logic.

Two focused ways to work with Lumika

Run the operation.
Or build on the layer beneath it.