OAuth 2.0 First
Social channels use provider-hosted consent screens with explicit permission visibility.
Integrations
Integration Guides
Setup guides and channel overviews for voice, SMS, email, web chat, Messenger, Instagram, Meta, WhatsApp, Telegram, and API — required credentials and runtime behavior included.
Signed Webhook Inputs
Inbound events are validated with platform signatures/secrets before processing.
Workspace Isolation
Credentials and linked accounts remain isolated per workspace integration context.
Available Integrations
Open any guide to connect quickly and validate your setup
API
Available
Server-to-server and custom frontend integration using streaming and history endpoints.
SSE send flowHistory pollingCustomer session model
Open GuideWebsite Widget
Available
Embed script for website chat with domain allowlist and message history hydration.
Script installConversation persistenceProduction domain controls
Open GuideTelegram
Available
BotFather-based setup, webhook activation, and operational guidance for DMs/groups.
Bot setupWebhook configurationSecurity checks
Open GuideFacebook Pages
Available
Secure Meta OAuth flow for Page messaging with explicit permission coverage.
OAuth scopesPermission modelWebhook verification
Open GuideInstagram Direct
Available
Instagram business messaging setup with dedicated OAuth scopes and privacy notes.
OAuth setupAccount requirementsMessaging lifecycle
Open GuideMeta Unified (FB + IG)
Available
One authorization path for Facebook Page and connected Instagram messaging assets.
Unified sync flowShared permissionsOperational validation
Open GuideWhatsApp Business
Available
WhatsApp Business integration with embedded signup, webhook setup, and unified activity history.
Embedded signupWebhook verificationMessaging lifecycle
Open GuideVoice
Available
Inbound calls answered and qualified 24/7, with the conversation tracked alongside every other channel.
Inbound call answeringUnified inboxVoice opt-out flags
SMS
Available
Two-way SMS conversations in the shared inbox, with 10DLC A2P registration and per-contact consent tracking.
Two-way SMS10DLC A2P via TwilioSMS opt-out flags
Open GuideAvailable
Inbound email opens a conversation in the shared inbox, with automated replies and per-contact consent tracking.
Inbound email routingUnified inboxEmail opt-out flags
Open GuideUpcoming Integrations
Roadmap channels with full operational documentation as they launch
Twitter/X
Coming soon
Upcoming integration for mentions and customer support workflows.
Planned
Snapchat
Coming soon
Upcoming support for conversational engagement on Snapchat channels.
Planned
TikTok
Coming soon
Upcoming messaging and moderation automation for TikTok interactions.
Planned