Registered A2P 10DLC sending
Every number texts through a registered brand and campaign, so carriers treat your messages as legitimate business traffic.
Available now
SMS Integration
Two-way texting from your dealership’s own local number, with A2P 10DLC registration built into setup and consent tracked per contact.
Operational Behavior
What you get out of the box
Guided in-product registration
The wizard walks you through business profile, brand verification, and campaign registration. Lumika files everything with the carrier registry via Twilio.
Shared inbox with consent tracking
SMS conversations land in the same inbox as every other channel, with per-contact opt-out flags and an append-only consent log.
Honest go-live timeline
Carrier review of 10DLC registration typically takes days to weeks and cannot be expedited — by Lumika or anyone. Numbers show "Awaiting registration" until you enable texting after approval.
How SMS Connection Works
The mechanics behind the integration
One account per legal entity
A2P 10DLC compliance is registered at the legal-entity level, so phone accounts mirror your business structure.
- Create one phone account per legal business entity (EIN).
- All numbers, the brand, and the campaign for that entity live inside its account.
- Dealer groups with multiple legal entities create one account per entity.
How texting unlocks
SMS is gated per number until carrier registration clears — that is compliance, not a limitation Lumika adds.
- Numbers take calls as soon as they are assigned to your location; SMS starts disabled.
- Once your brand is approved and the campaign verified, you enable SMS per number.
- Until then the number shows "Awaiting registration" and outbound texting is blocked.
SMS Setup Instructions
Get connected step by step
Create a phone account, get a number, complete 10DLC registration, and enable texting.
01
Create a phone account
- In the Lumika app, go to Settings → Phone and SMS.
- Click New account and name it — one account per legal business entity (EIN).
02
Purchase a local number
- Search by area code and pick a number — SMS-capable numbers are marked in the results.
- Register the 911 address for the number, then purchase.
- The estimated monthly carrier fee is shown before you buy; usage is billed separately.
- Lumika assigns the number to your location during onboarding so conversations land in the shared inbox.
03
Complete SMS registration
- Business profile: legal business name, EIN, business type, website, and address.
- Business representative: name, contact details, and brand type — sole-proprietor brands confirm via a carrier text the representative replies YES to; other brand types go straight to carrier review.
- Campaign: use case, sample messages, and how customers opt in.
Have your EIN, business website, and the representative’s mobile phone ready. Registration carries one-time carrier fees for the brand and campaign plus a small monthly campaign fee — the estimated fees are shown in the wizard before you commit.
04
Enable SMS after approval
- Carrier review typically takes days to weeks and cannot be expedited.
- Once the brand is approved and the campaign verified, click Enable SMS on each number.
- Texting goes live in the shared inbox with opt-out handling on every contact.
Get started
Launch SMS Conversations
Register once per legal entity, enable texting on your numbers, and run SMS in the same inbox as voice, email, and chat.